Returning unwanted Amazon purchases just got easier. This is why

A woman shopping in a department store.

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Shoppers now have more options for returning items.


Most important points

  • Amazon prides itself on free shipping and returns.
  • It recently started accepting returns at select Staples locations.
  • Be careful with Amazon returns as you may be charged a restocking fee.

Buying something from Amazon gives you the peace of mind that it will probably get to you pretty quickly, especially if you have a Prime membership that gives you access to free 2-day shipping. Likewise, if there’s a problem with your Amazon order – for example, the item isn’t what you expected or it’s a piece of clothing that just doesn’t fit – rest assured that the return process will generally be easy and hassle-free .

Not only can you drop off Amazon returns at your local UPS store, but you can also drop off at Whole Foods locations. So if you do some shopping there, you can unload a return and do two jobs in the same place.

Perhaps even more conveniently, Amazon allows customers to return items to Kohl’s. So if that’s a department store you frequent, it could be a good option if you’ve got your hands on unwanted Amazon products.

But now Amazon is teaming up with yet another retailer to make returns easier for consumers. And you may find that it’s your most convenient, accessible option yet.

Introducing Amazon returns at Staples

Amazon just started accepting returns at select Staples locations. And if that proves easy, that offering is likely to expand, making it available to a larger customer base.

Staples is the kind of store that people often go to. It is known for its affordable selection of school supplies, paper products and office equipment. And with more people working from home these days, Staples is likely to be a fairly popular destination. So the fact that you can return Amazon products while loading paperclips and printer cartridges is a good thing.

Be careful with Amazon returns

Amazon generally makes it easy for customers to return items that don’t meet their needs. But you have to be careful when it comes to Amazon returns.

For starters, Amazon generally offers free returns on the items it sells directly, but third-party sellers may impose their own return and restocking fees. It’s important to read the fine print before making a purchase on Amazon to make sure that if the item in question doesn’t work, you’ll get a full refund on your credit card.

Also, during this holiday season, there have been reports of customers being charged restocking fees by Amazon due to excessive returns. There is no specific policy on Amazon that dictates how many returns customers can make before penalties or fees come into play. But if you’ve recently made a large number of returns on Amazon, you may want to be careful about the items you buy in the short term — and stick with the ones you’re most likely to keep.

Overall, it’s good to see Amazon expanding its network of locations that accept returns. That only makes life easier for consumers who are short on time and want to return items to Amazon with as little hassle as possible.

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